Services/Rates/Cancellation Policies

Dog Walking Rates: (We're Presently available On The Upper West Side & Lincoln Square Area Only)

30 Minutes: $24.00 – ($12 per additional dogs per household)

45 Minutes: $29.00 – ($13 per additional dogs per household)

60 Minutes: $34.00 – ($17 per additional dogs per household)

Business Walk: $19.00 – ($10.00 per additional dogs per household)

Puppy Care: Cost concluded on a case per case basis.

Dog Walking Cancellation Policy:

(Please see the below in order to avoid unnecessary payment.)

100% of the fee will be charged:

• For cancellations or changes made with less than 24 hour notice Monday through Friday.
• For cancellations made after 5pm Saturday for a Monday booking.
• If you do not notify us of a cancellation and we come to your home as scheduled.

PLEASE NOTE: Cancellations & any other schedule changes or additives will be regarded as valid if done via email only. Please do not text us regarding schedule issues of any kind as any request made will not be recognized as valid. Therefore, a charge may occur.

Daycare Rates:

(All service is subject to NY state tax)

$55.00 per day
$40.00 per additional dog

Half Day Dog Daycare:

(All service is subject to NY state tax)

$40.00 per day
$30.00 per additional dog

Half Day Daycare Monthly Packages:

(All service is subject to NY city & state tax)

Transportation is NOT included in monthly half day daycare packages
(Foot transportation is available within the walking range described below by appointment only and at a cost of $10.00 per way)

Eight Half Days Of Day Care - $304.00 per month ($224.00 per additional dog)
Ten Half Days Of Day Care - $360.00 per month ($260.00 per additional dog)
Twelve Half Days Of Day Care - $420.00 per month ($300.00 per additional dog)
Sixteen Half Days Of Day Care - $544.00 per month ($384.00 per additional dog)
Unlimited Half Days All Weekdays Per Month - $693.00 per month ($483.00 per additional dog)
- Please see time frame guidelines below -

IN REGARD TO DAY CARE TIME FRAME HOURS:

Full day daycare hours are from 8am to between 4pm & 5pm Mondays through Fridays
(If you’re running late, you have till 6pm to pick up your dog)

A half day of daycare is UP TO four & a half hours long. We extend a 15 minute grace period of time for pick up
Attendance beyond the 15 minute grace period carries a single hourly rate charge of $6.50
Attendance beyond a five & a half hour period carries the charge of a full day’s day care

PLEASE NOTE: The minimum charge for daycare service is a half day of daycare.

Standard Dog Boarding Rates:

(All service is subject to NY state tax)
(There is a two night minimum for all boarding)

16lbs to 35lbs – $86.00 ($56.00 per additional dog)
36lbs to 59lbs – $95.00 ($62.00 per additional dog)
60lbs and above – $101.00 ($66.00 per additional dog)

Subscription & Package Boarding Rates:

(All service is subject to NY city & state tax)

(There is a two night minimum for all boarding outside of the Silver, Gold & Platinum plans)

16lbs to 34lbs - $78.00 ($51.00 per additional dog)
35lbs to 59lbs - $86.00 ($56.00 per additional dog)
60lbs and above - $91.00 ($60.00 per additional dog)

Overnight Stay Rates:

(All service is subject to NY state tax)

16lbs to 34lbs Overnight Stay – $56.00 ($36.00 per additional dog)
35lbs to 60lbs Overnight Stay – $62.00 ($40.00 per additional dog)
60lbs & Above Overnight Stay – $66.00 ($43.00 per additional dog)
(All Overnight Only Charges Begin between 4:30pm & 5:00pm, Mon-Fri)

Federal Holiday Day Charges:

New Year's Day – $30.00 ($25.00 per additional dog per household)
Martin Luther King Day – $18.00 ($15.00 per additional dog per household)
President's Day – $18.00 ($15.00 per additional dog per household)
Memorial Day – $18.00 ($15.00 per additional dog per household)
Juneteenth Day – $18.00 ($15.00 per additional dog per household)
Independence Day – $18.00 ($15.00 per additional dog per household)
Labor Day – $18.00 ($15.00 per additional dog per household)
Columbus Day – $18.00 ($15.00 per additional dog per household)
Veteran's Day – $18.00 ($15.00 per additional dog per household)
Thanksgiving Day – $35.00 ($30.00 per additional dog per household)
Christmas Eve Day – $30.00 ($25.00 per additional dog per household)
Christmas Day – $35.00 ($30.00 per additional dog per household)
New Year's Eve Day – $35.00 ($30.00 per additional dog per household)

Dog Boarding Cancellation Policy:

(To avoid unnecessary payment, please read the below.)
100% of the fee will be charged for cancellations made less than 48 hours in advance.
50% of the fee will be charged for cancellations made less than one week in advance.
25% of the fee will be charged for cancellations made less than two weeks in advance.
$40.00 per day penalty for each day removed mid boarding period previously reserved by deposit.

PLEASE NOTE: Cancellations & any other schedule changes or additives will be regarded as valid if done via email only. Please do not text us regarding schedule issues of any kind as any request made will not be recognized as valid and/or may not be received in time. Therefore, a charge may occur.

Non-Subscription or Package Door To Door Transportation by Foot:

(Transportation by foot is available Mondays thru Fridays only)

$10.00 - Foot transport door to door each way for day care within seven blocks uptown or downtown (112th to 125th) and three avenues from Morningside Avenue to Adam Clayton Powell Blvd Avenue. Anything beyond these geographical parameters would require transport via vehicle.

Standard Door To Door Transportation Cost By Vehicle:

Transport Via Vehicle For Daycare Same Day Only (Mon-Fri)

  • Daycare rate door to door pick up or drop off within a two mile radius - $15.00 each way (Same Day Only)
  • Daycare rate per additional dog$12.00 each way (Same Day Only)

Standard Transport Via Vehicle For Daycare (Mon-Fri One Way only)

  • One way door to door pick up or drop off within a two mile radius - $25.00 each way
  • One way per additional dog - $20.00 each way
  • One way door to door pick up or drop off beyond two miles distance within a six mile radius - $30.00 each way
  • One way per additional dog - $25.00 each way 

Monthly Full Day Daycare Membership Options

(Door to door transportation via vehicle is available Mondays thru Fridays at an additional cost) Please inquire within for reduced monthly package and subscription rates.

Day Care & Boarding Membership Guidelines:

  • Memberships and packages need to be paid at the beginning of each month.
  • Day care & free overnight stays excludes weekends. (Fridays, Saturdays, Sundays and Holidays).
  • All service must be redeemed within the month. No accrual or rollover on any memberships or packages.
  • All memberships are full days and cannot be broken into half days.
  • Free overnight stays are offered Monday through Friday morning only (If you plan to board your dog on Friday, Saturday, Sunday or a holiday, a discounted boarding rate applies to all membership levels except Bronze.
  • There is a two night minimum for boarding for the Bronze level and/or all non-membership status service.
  • Free overnights must be used before the conclusion of monthly membership days.
  • Daycare days can only be used as part of the boarding overnight period within the Platinum level membership only.

PLEASE NOTE:
All scheduled days of daycare beyond what is included in a subscription or package excluding the Platinum level, will be charged the standard rates and will need to be scheduled separately.

Monthly Membership & Package Cancellation Policy:

(Please see the below in order to avoid unnecessary payment.)

If you’d like to cancel or postpone a monthly Membership or Package, it needs to be done two full weeks prior to the end of the current monthly cycle.
Late cancellation will result in a 50% total charge

PLEASE NOTE:
Cancellations & any other schedule changes or additives will be regarded as valid if done via email from your portal only. Please do not text us regarding schedule issues of any kind as any request made will not be recognized as valid and may not be received in time. Therefore, a charge may occur.

Closed For Day Care On All Federal Holiday Days Below:

New Years Day (& the day after only when it falls on a Thursday)
Martin Luther King Day
President’s Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Columbus Day
Veteran’s Day
Thanksgiving Day & the day after
Christmas Eve Day (& the day after only when it falls on a Thursday)
Christmas Day (& the day after only when it falls on a Thursday)
New Years Eve Day (& the day after only when it falls on a Thursday)